MaxRx – Frequently Asked Questions

If you don’t see your question here, our team is here to help.

About MaxRx

Using MaxRx

Costs and Payment

Orders and Shipping

Refills and Follow-Ups

Quality and Safety

Still Have Questions?

Our team is here to help. We're committed to making men's health care simple, secure, and stress-free.

hello@gomaxrx.com 888-425-9798

Men's Performance

Skin & Hair

General Health

MaxRx – Frequently Asked Questions

About MaxRx

What is MaxRx?

Do I need insurance to use MaxRx?

Is MaxRx legitimate?

Where is MaxRx available?

Will my information stay private?

Does MaxRx replace my primary care provider?

Using MaxRx

How does it work?

Will I need a video visit?

How quickly will I hear back?

What conditions does MaxRx treat?

Who are the providers?

Can I message my provider?

Costs and Payment

How much does it cost?

Do you charge for the online evaluation?

Are there ongoing fees or memberships?

Do you accept insurance or discount cards?

Orders and Shipping

How long does shipping take?

How discreet is the packaging?

Can I update my shipping address?

Can I ship to a P.O. box?

Do I need to sign for my package?

What if my order is delayed or lost?

Refills and Follow-Ups

How do refills work?

Can I pause or cancel refills?

What if I need to adjust my treatment?

Quality and Safety

Are the medications Provider-approved?

Can you fill an outside prescription?

Are MaxRx providers licensed?

Still Have Questions?